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Tiếng ViệtPurpose and scope of collection
Saigonluxury.com.vn collects the following personal information: full name, email address, phone number, and contact address. Users are required to provide this information when registering to use our services. Saigonluxury.com.vn uses this information solely to contact and confirm user registrations, ensuring the protection of user rights.
Users are responsible for maintaining the confidentiality and security of their login credentials, password, and email address, as well as all activities conducted under their account. Additionally, users must promptly notify Saigonluxury.com.vn of any unauthorized access, misuse, security breaches, or suspicious use of their login credentials by third parties so that appropriate measures can be taken.
Scope of information use
Saigonluxury.com.vn uses user-provided information to:
• Provide services to users
• Send notifications regarding information exchanges between users and Saigonluxury.com.vn
• Prevent fraudulent activities and unauthorized account access
• Contact and resolve issues with users in special circumstances
• Confirm and facilitate communication related to transactions on Saigonluxury.com.vn only
• Cooperate in providing personal information to users upon legitimate requests from competent government agencies
Information storage time
User personal data will be retained until the user requests account cancellation or logs in and initiates the cancellation process themselves. In all cases, user personal information is kept confidential and secure on Saigonluxury.com.vn’s servers.
Means and tools for customers to access and edit their data
Customers have the right to view, update, and modify their personal information by logging into their account and editing their profile, or by requesting Saigonluxury.com.vn to do so on their behalf.
Customers may submit complaints regarding unauthorized disclosure of their personal information to third parties to the Saigonluxury.com.vn administration. Upon receipt of such complaints, Saigonluxury.com.vn will verify the information, provide a detailed explanation, and guide customers on how to recover and resecure their information.
Commitment to protecting customers’ personal information
Customer personal information on Saigonluxury.com.vn is protected with absolute confidentiality in accordance with Saigonluxury.com.vn’s personal information protection policy. The collection and use of customer information is conducted only with the customer’s consent, unless otherwise required by law. Saigon Luxury commits to:
• Not using, transferring, disclosing, or sharing customer personal information with any third party without the customer’s explicit consent or permission, except as required by law
• In the event of a security breach or hacking attack on our servers resulting in loss of customer personal data, Saigonluxury.com.vn will be responsible for promptly notifying the relevant authorities for investigation and informing affected customers
• Maintaining absolute confidentiality of all customer online transaction information, including invoices and digitized accounting documents, stored in Saigonluxury.com.vn’s secure, tier-1 central data facility
